Privacy Policy

We collect the following types of personal data:

• Account Information: Email address, name, and password when you create an account
• Payment Information: Payment details processed through our secure payment providers (PayPal, Stripe, Alipay)
• Usage Data: Information about how you use our service, including problems viewed, search queries, and learning progress
• Technical Data: IP address, browser type, device information, and cookies for service functionality

We use your personal data for the following purposes:

• To provide and maintain our educational services
• To process your subscription payments and manage your account
• To personalize your learning experience and track your progress
• To communicate with you about service updates, new features, and support
• To improve our services and develop new features
• To comply with legal obligations and prevent fraud

We do not sell your personal data. We may share your information with:

• Payment Processors: PayPal, Stripe, and Alipay to process your payments securely
• Service Providers: Third-party services that help us operate our platform (hosting, analytics, customer support)
• Legal Requirements: When required by law or to protect our rights and safety

All third-party service providers are required to protect your data in accordance with applicable data protection laws.

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Restricted access to personal data on a need-to-know basis

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We retain your personal data for as long as necessary to provide our services and comply with legal obligations:

• Account data is retained while your account is active
• Payment records are retained for 7 years as required by Hong Kong tax laws
• Usage data may be retained in anonymized form for analytics purposes

You may request deletion of your account and personal data at any time, subject to legal retention requirements.

Under the Personal Data (Privacy) Ordinance, you have the right to:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Data Portability: Request your data in a structured, commonly used format
• Objection: Object to processing of your data for direct marketing purposes

To exercise these rights, please contact us at support@geledtech.com

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze usage patterns and improve our services

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

Our service is intended for students of all ages. For users under 18 years old, we recommend parental guidance and consent before creating an account. We do not knowingly collect personal data from children without parental consent where required by law.

Your personal data may be transferred to and processed in countries outside Hong Kong where our service providers are located. We ensure appropriate safeguards are in place to protect your data in accordance with PDPO requirements.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

You may also lodge a complaint with the Office of the Privacy Commissioner for Personal Data in Hong Kong if you believe your privacy rights have been violated.